Free for All by Don Borchert (2007)

Borchert gives anecdotes of the people who use the library. It is full of delightful little impressions: parents who leave their children to be babysat in the library, the fights that happen in the parking lot (not just the children!), the multiple ways people try to talk themselves out of library fines (or just try to get a new card), the employees that can't get fired, drug dealers using the pay phone outside, and more. It is definitely worth reading.